Human error was the cause of the issues that happened at The Oscars for 2017. Announcing the wrong winner, the consulting firm PwC was in charge of calculating all the results from the Academy Awards committee. The accountant in charge was distracted obviously during the entire process, and eventually they called out the wrong winner. This ended up bringing the company to a huge halt in terms of their reputation. The person a part of the incident who caused this, Brian Cullinan, is now currently under investigation and taken out of the review board for this. The company is facing big trouble in terms of protecting their company and brand, and today they are looking for a way to breakthrough this issue to get their company as respectable as it once was.
Today, this could happen to any business. A simple human error can cause any business to hire the wrong employee, treat a customer wrong incidentally, among other accidents that can cause a person or even an entire company like The Academy Awards to question your quality in work. The goal is to be on guard with what you’re capable of and truly work hard at providing exemplary service to clientele and customers, not to mention know how to clean up your act. Today, the company who screwed the announcement for the Academy is looking for a way to solve this problem with their reputation.
Just a few small things could help guide you on getting on that right path and protecting your company. There are online reputation management agencies who can help you protect your company and help you with getting your name on the right media channels for serious success. There are countless people who struggle when it comes down to achieving their biggest goals business-wise because they know that people know about their troubled past as a company. Just a few quick tweaks here and there can change your company. Everything from approaching the situation genuinely to curing your online reputation, these all can help you come together and build a legitimate company that knows what it’s capable of.